COVID-19 Updates

 

Changes to Centre Trading from Monday 11th October

On Monday 27th September the NSW Premier announced planned changes to the current ‘stay at home’ orders once NSW reaches 70% double dose vaccination rates. It is expected that these changes will occur on Monday 11th October. On this date, all stores within our centre will reopen with most operating under some trading restrictions including capacity limits.

 

When visiting us from Monday 11th October, there are a few things we will ask you to do to help us keep you, and our team, safe.

 

Plan Ahead

We know that some of our stores have been closed since June and many of you are looking forward to visiting them. We appreciate your ongoing support. Our Retailers and their team members look forward to welcoming you back in store. We expect our Centre to be busy and we encourage you to plan ahead for your visit. When you visit stores within our centre, you will notice capacity limits on entries. We ask that you adhere to these limits and only enter the store if capacity allows. For all hair and beauty services, please make bookings in advance. Waiting areas within stores may be limited or unavailable so where possible we ask that you arrive for these services at your set appointment time.

 

Check-In with QR Codes

You are required to check-in on entry to our centre and also each store that you visit. These QR check-ins provide important information for NSW Health should a COVID-19 positive case occur in our centre. Should you be classified as being a close or casual contact, you will be contacted directly by NSW Health and advised if you are required to get a COVID-19 test. By ensuring people are aware of any direct exposure, we can play our part in minimising the spread and keeping our community safe.

 

Wear a Mask

At all times whilst in centre you are required to wear a mask unless eating or drinking. Our team, partners and tenants will also be wearing masks at all times.

 

Physical distancing

Please ensure you maintain 1.5 metres between yourself and others at all times. Additionally, some stores will be operating under the 1 person per 4 sqm rule. Capacity limits will be clearly displayed on store entries

 

Treat all staff and each other with respect

All staff working in our centre are here to serve you and ensure you have an enjoyable experience whilst with us. All team members are required to adhere to the guidelines set out by the NSW Government. Our team, our retailers and their teams will be pleasant and helpful and we ask that you are kind and patient with them. Our priority remains on keeping them, and you, safe.

 

We appreciate your ongoing support and understanding. We look forward to reopening all stores on Monday 11th October. We will keep you informed on any further updates or changes.

 

 

CENTRE UPDATE: 20/08/2021

This morning the NSW Premier announced that the current ‘stay at home’ orders for Greater Sydney will be extended until the end of September 2021.  

In line with these extended government restrictions, all current operational restrictions remain in place for our Centre.

When visiting us for your essential goods and services, please remember:

Check In on entry

Wear a mask in Centre at all times and whilst in outdoor areas

Utilise the sanitiser on entry

Cough or sneeze into your elbow

Importantly, please stay home if you are feeling unwell and get tested for COVID-19 if symptoms occur.

We understand that today’s announcement is difficult for our community and we are here to support you.

Thank you for your ongoing understanding and support.

 

CENTRE UPDATE: 30/07/2021

On Wednesday the NSW Premier announced the current stay at home orders will remain in place for another four weeks, until Saturday, 28 August at 12.01am, across Greater Sydney including the Central Coast, Blue Mountains, Wollongong and Shellharbour.

In addition, from midnight, Wednesday 28th July 2021:

Greater Sydney residents including the Central Coast, Blue Mountains, Wollongong and Shellharbour must limit their shopping to within their Local Government Area (LGA) or, if outside their LGA, within 10km from home, unless the item is not available locally.

The following stores that provide essential goods and services will remain open and service our community:

Supermarkets, grocery stores, bakery, butcher, fruit and veg, fishmonger; and indoor or outdoor markets but only for groceries or fresh food

bottle shops

financial institutions

post offices

newsagencies

pharmacies

petrol stations (including one that sells groceries)

vehicle and mechanical repair service

pet store or vet clinics

urgent services for the health and safety of a person, animal or premises

childcare

laundry and dry cleaners

 

The following stores will continue to provide takeaway / grab and go only:

cafes and restaurants

food court eateries

All other stores remain classified as providing non-essential goods and services and must remain closed. However, they can provide contactless click and collect if they choose to do so. Please call individual stores directly and they will advise if they are offering this service during lockdown.

Please also remember that mask wearing in Centre at all times remains in place.

We understand that yesterday’s announcement is difficult for our community and we are here to support you.

Staying safe is a community effort and we thank you for your ongoing understanding.

Latest COVID-19 Confirmed Exposure Sites

 

CENTRE UPDATE: 08/07/2021

We have been made aware that a customer who visited the following stores on the dates and times listed has returned a positive COVID-19 test result.

Coles – Friday 2nd July between 1:15pm and 2:00pm

Aldi – Saturday 3rd July between 11:15am and 12:00pm

Freshworld Fruit Market – Monday 5th July between 1:15pm and 2:15pm

 Customers who attended the above listed stores at the specified times are considered a casual contact and must get tested and self-isolate until they receive a negative test result. They should continue to monitor for symptoms and if any symptoms occur, get tested again.

All three stores have completed an overnight clean and have reopened for trade this morning.

Safeguarding the health of our community remains a priority. To ensure you are protecting yourself and others, we ask that you follow the below whilst visiting us;

Wear a mask in Centre at all times

Keep 1.5 metres between yourself our others

Utilise the hand sanitiser located throughout the centre

Importantly, only visit us for essential goods and services and if you are unwell, please stay home and get tested for COVID-19 if symptoms occur.

Staying safe and well is a community effort and together we can play our part in stopping the spread.  

More information about COVID-19 is available at https://www.health.gov.au/news/health-alerts/novel-coronavirus-2019-ncov-health-alert  

We thank you for your ongoing understanding.

 

CENTRE UPDATE: 01/07/2021

Dear Shoppers,

Last week we advised that any shoppers who attended Pacific Square Maroubra between Wednesday 23rd June and Thursday 24th June has been classified as a casual contact and must get tested and self-isolate until they receive a negative test result.

Additional Information and exposure time

This morning we have been advised by NSW Health that anyone who attended the centre from Friday 25th June until Wednesday 30th June must get tested if they have the most minor of symptoms and isolate until they receive a negative test result.

Please ensure that if you have visited us during the above mentioned days, you are following all health advice.

Safeguarding the health of our community remains our priority and staying safe and well is a community effort. To keep up to date on any COVID-19 related impacts, please follow us on Instagram @pacificsquaremaroubra

More information about COVID-19 is available at https://www.health.gov.au/news/health-alerts/novel-coronavirus-2019-ncov-health-alert  

We thank you for your ongoing support

Important Note: This information has been provided based on information provided to Charter Hall by third parties. Recipients are encouraged to make their own enquiries and consider relevant government advice as appropriate. 

For the latest information regarding COVID-19 please visit NSW Health

We thank you for your ongoing support and understanding.