Changes to Centre Trading from Monday 11th October
On Monday 27th September the NSW Premier announced planned changes to the current ‘stay at home’ orders once NSW reaches 70% double dose vaccination rates. It is expected that these changes will occur on Monday 11th October. On this date, all stores within our centre will reopen with most operating under some trading restrictions including capacity limits.
When visiting us from Monday 11th October, there are a few things we will ask you to do to help us keep you, and our team, safe.
We know that some of our stores have been closed since June and many of you are looking forward to visiting them. We appreciate your ongoing support. Our Retailers and their team members look forward to welcoming you back in store. We expect our Centre to be busy and we encourage you to plan ahead for your visit. When you visit stores within our centre, you will notice capacity limits on entries. We ask that you adhere to these limits and only enter the store if capacity allows. For all hair and beauty services, please make bookings in advance. Waiting areas within stores may be limited or unavailable so where possible we ask that you arrive for these services at your set appointment time.
Check-In with QR Codes
You are required to check-in on entry to our centre and also each store that you visit. These QR check-ins provide important information for NSW Health should a COVID-19 positive case occur in our centre. Should you be classified as being a close or casual contact, you will be contacted directly by NSW Health and advised if you are required to get a COVID-19 test. By ensuring people are aware of any direct exposure, we can play our part in minimising the spread and keeping our community safe.
Wear a Mask
At all times whilst in centre you are required to wear a mask unless eating or drinking. Our team, partners and tenants will also be wearing masks at all times.
Please ensure you maintain 1.5 metres between yourself and others at all times. Additionally, some stores will be operating under the 1 person per 4 sqm rule. Capacity limits will be clearly displayed on store entries
Treat all staff and each other with respect
All staff working in our centre are here to serve you and ensure you have an enjoyable experience whilst with us. All team members are required to adhere to the guidelines set out by the NSW Government. Our team, our retailers and their teams will be pleasant and helpful and we ask that you are kind and patient with them. Our priority remains on keeping them, and you, safe.
We appreciate your ongoing support and understanding. We look forward to reopening all stores on Monday 11th October. We will keep you informed on any further updates or changes.
CENTRE UPDATE: 20/08/2021
This morning the NSW Premier announced that the current ‘stay at home’ orders for Greater Sydney will be extended until the end of September 2021.
In line with these extended government restrictions, all current operational restrictions remain in place for our Centre.
When visiting us for your essential goods and services, please remember:
Check In on entry
Wear a mask in Centre at all times and whilst in outdoor areas
Utilise the sanitiser on entry
Cough or sneeze into your elbow
Importantly, please stay home if you are feeling unwell and get tested for COVID-19 if symptoms occur.
We understand that today’s announcement is difficult for our community and we are here to support you.
Thank you for your ongoing understanding and support.
CENTRE UPDATE: 30/07/2021
On Wednesday the NSW Premier announced the current stay at home orders will remain in place for another four weeks, until Saturday, 28 August at 12.01am, across Greater Sydney including the Central Coast, Blue Mountains, Wollongong and Shellharbour.
In addition, from midnight, Wednesday 28th July 2021:
Greater Sydney residents including the Central Coast, Blue Mountains, Wollongong and Shellharbour must limit their shopping to within their Local Government Area (LGA) or, if outside their LGA, within 10km from home, unless the item is not available locally.
The following stores that provide essential goods and services will remain open and service our community:
Supermarkets, grocery stores, bakery, butcher, fruit and veg, fishmonger; and indoor or outdoor markets but only for groceries or fresh food
petrol stations (including one that sells groceries)
vehicle and mechanical repair service
pet store or vet clinics
urgent services for the health and safety of a person, animal or premises
laundry and dry cleaners
The following stores will continue to provide takeaway / grab and go only:
cafes and restaurants
food court eateries
All other stores remain classified as providing non-essential goods and services and must remain closed. However, they can provide contactless click and collect if they choose to do so. Please call individual stores directly and they will advise if they are offering this service during lockdown.
Please also remember that mask wearing in Centre at all times remains in place.
We understand that yesterday’s announcement is difficult for our community and we are here to support you.
Staying safe is a community effort and we thank you for your ongoing understanding.